Should you have any questions about our handbag products, order status, shipping updates, return‑refund matters, policy inquiries, brand‑related cooperation suggestions or website‑usage feedback, please feel free to reach out to us via the below‑listed communication channel.
Official Email Address: run@arizvora.com We primarily handle all customer‑service communications through this email inbox. Please kindly write down your complete order number, detailed question description and relevant supporting screenshots within your email content when sending us messages. Our customer‑support team will review and reply to your email inquiry within 24‑48 working hours. Please note that replies are not available on weekends and local Indonesian public holidays, and response time will be deferred to the next business day.
We currently do not provide instant live‑chat hotline or phone call support. All formal notifications, order confirmations and important policy updates will be delivered to you by email. Please keep checking your email inbox, and also check your spam or junk‑mail folder in case our reply email gets filtered incorrectly.