Privacy Policy

This Privacy Policy describes how Arizvora collects, stores, uses, protects and processes your personal information when you browse our Indonesia‑targeted website, place product orders, submit contact forms or communicate with our customer‑service team. As a personal‑operated cross‑border fashion handbag brand with no corporate subject, we attach great importance to your personal‑data security and comply with applicable Indonesian online‑privacy‑related requirements.

Information We Collect

  1. Order‑related personal data: When you complete checkout for handbag purchases, we will collect your full name, delivery receiving address, contact phone number, email address, and order purchase records including product model, purchase quantity and transaction notes. This information is only used to complete order confirmation, product delivery and after‑sales follow‑up work.
  2. Website‑access technical data: We may automatically collect non‑identifiable browsing information such as your device type, browser type, website access time‑stamp and page‑clicking behavior, for purposes of optimizing website operation, improving product display layout and analyzing user‑experience effects. This set of data cannot be used to locate your individual identity.
  3. Voluntarily‑submitted content: Any personal information you actively fill in contact emails or feedback messages will only be used to answer your consultation content.

How We Use Your Information

  • Process, confirm, arrange delivery for your handbag purchase orders;
  • Send order‑status notifications, shipping‑tracking alerts and necessary after‑sales service emails;
  • Reply to your product‑related questions, feedback and service requests;
  • Optimize our website interface, product assortment and customer‑service workflow.

We will never sell, rent or trade your personal identifiable information to third‑party marketing merchants for commercial promotion purposes. We only share necessary delivery‑related receiver information with authorized local Indonesian logistics service providers for the sole purpose of fulfilling parcel transportation.

Data Storage & Protection

Your personal information will be retained for the necessary cycle to complete order‑fulfillment and after‑sales procedures. After the relevant business procedure is fully finished, we will safely keep or clean up your private data. We adopt reasonable technical measures to protect your stored personal data against unauthorized access, leakage or tampering. Please understand that no internet‑based data transmission can guarantee 100% absolute security.

Your User Rights

You have the right to send an email to run@arizvora.com to apply for checking, correcting or requesting deletion of your personal stored information. We will handle your legitimate application within a reasonable time frame.

Cookies

Our website may use basic cookies to enhance your browsing experience. You can adjust cookie permission settings via your own web‑browser options. Disabling cookies may cause partial website functions to work abnormally.