Shipping Policy

This shipping policy applies to all handbag orders placed on our Indonesia‑oriented Arizvora website. All of our fashion handbag products will be dispatched to delivery addresses within Indonesian territory. We do not currently support international delivery outside Indonesia.

Order Processing Time

After your payment is successfully verified, we need 2‑5 business days for internal product inspection, quality checking, careful package‑packaging and logistics‑handover preparation before dispatching your handbag parcel. Business days exclude Saturday, Sunday and official Indonesian national public holidays. Order‑processing duration may be slightly extended during large‑scale promotional peak seasons.

Logistics & Delivery Time

We cooperate with reliable local Indonesian logistics carriers to deliver parcels to your filled‑in shipping address. After shipment, we will send you an email containing your unique tracking number, so you can monitor real‑time parcel transportation progress.

  • General urban areas in Indonesia: estimated delivery time 3‑7 working days after dispatch
  • Remote suburban and island regions of Indonesia: estimated delivery time 7‑14 working days after dispatch Please note that unexpected delays may occur due to force‑majeure factors such as bad weather, logistics‑network backlog, local transportation restrictions or holiday surges, which are outside our direct control.

Shipping Fee

Shipping‑fee standards will be clearly displayed on your website checkout page before you finish payment. Some promotional activities may offer free‑shipping benefits, subject to the activity rules shown on the page at the time you place your order.

Important Delivery Reminders

  1. Please double‑check that your receiving full name, detailed complete address and active contact phone number are correct before submitting the order. Incorrect or incomplete address information will result in delivery failure, parcel return or extra logistics‑related costs to be borne by yourself.
  2. When the courier delivers the parcel, please inspect the outer package condition on receiving. If the outer package is severely damaged, you may record photos as evidence.
  3. Parcels cannot be redirected to a brand‑new different address after they have been handed over to the logistics company.

We are not liable for delivery failure caused by incorrect user‑provided address, unreachable contact number or recipient absence for multiple times. Return‑shipping fees generated from such circumstances shall be undertaken by the purchaser.